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While working on bustling city streets to ever-tightening schedules, the last thing any last mile delivery driver needs is to be frustrated by their vehicle’s human-machine interface (HMI) design. Clunky integration of voice controls and satellite navigation can hamper a driver’s productivity and concentration, resulting in late deliveries and, in the worst-case scenario, a crash. Mastering HMI design in this commercial vehicle segment is vital.
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